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Produkte
CommandX
The Digital Command and Control System
CommandX.SYNC
Fail-safe networking of offices and agencies
CommandX.TRAINER
The smart exercise tool
CommandX.MOBILE
The Mobile Command and Control System
CommandX.WIS
Guard information system with alarm display
CIMgate.CONNECT
The universal interface server for connecting external systems
CIMgate.LIVE
Integration of video streams into the CommandX platform
AlertX
The smart alert app for mobile devices
Schnittstellen
Dispatch systems
Interfaces to dispatch systems
Alerting
Integration of alerting solutions
Digital radio
Interfaces to digital radio and communication solutions
Administration
Integration with BOS administrative software
Telemetry
Display and Analysis of Telemetric Data
Service & Support
Technical Support
Support for malfunctions and technical issues
Consulting EN
Consulting and implementation by our experienced staff
Project Management
Professional support for the planning and implementation of your project
Operational support
Fast support for software, hardware, and personnel
Academy
Training Programs
Learn more about our extensive range of training courses
Customized offers
Learn more about customized solutions tailored to your needs
Exercise guidance
Our staff will assist you with your exercise at your location
eCampus
Information about our digital learning content
Online training courses
Online Training Courses - Your Quick Start to Working with CommandX
Resources
Software Downloads
Download the latest versions of our products
Documentation
User guides, manuals, technical information, product data sheets
System Requirements
Information about the requirements for your system environment
Software Maintenance Agreement
Optional contract for software maintenance and customer support
Aktuelles

Unified command software “CommandX” for disaster response in the state of Lower Saxony

As part of her summer tour this year, Lower Saxony’s Minister of the Interior, Daniela Behrens, visited the district of Uelzen. In the modern command centers, Ms. Behrens was given a demonstration of the CommandX command software, using the 2023 flooding at Serengeti Park in Hodenhagen (Heidekreis district) as a case study. ...

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Privacy Policy

Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data will have no consequences. This applies only insofar as no other information is provided in the following processing operations.

“Personal data” is any information relating to an identified or identifiable natural person.

Name and address of the controller

The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Oculum GmbH
Siemensstraße 21
25462 Rellingen
Germany
Tel.: 0 40 / 46 66 40 555
Email: datenschutz@eurocommand.com


The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

 

Server log files

You can visit our websites without providing any personal information.

Each time you access our website, your Internet browser transmits usage data to us or our web host/IT service provider and stores it in log files (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. Processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our offering.

Contact

Responsible party

Please contact us if you wish. The contact details of the party responsible for data processing can be found in our legal notice.

Proactive contact by the customer via email

If you proactively contact us via email for business purposes, we will only collect your personal data (name, email address, message text) to the extent that you provide it. The data processing serves to process and respond to your contact request.

If the contact serves to carry out pre-contractual measures (e.g., advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.

If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) lit. f GDPR for reasons arising from your particular situation.

We only use your email address to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when using the contact form

When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The data processing serves the purpose of establishing contact.

If the purpose of establishing contact is to carry out pre-contractual measures (e.g., advice on purchase interest, preparation of an offer) or relates to a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) lit. b GDPR.

If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time to the processing of personal data concerning you based on Art. 6 (1) lit. f GDPR for reasons arising from your particular situation. We only use your email address to process your inquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.


Customer account Orders

Customer account

When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and simplify order processing. Processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of your consent until revocation. Your customer account will then be deleted.

Collection, processing, and disclosure of personal data for orders

When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide data will result in no contract being concluded. Processing is based on Art. 6 (1) lit. b GDPR and is necessary for the performance of a contract with you.

Your data will be passed on, for example, to the shipping companies and dropshipping providers you have selected, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly adhere to the legal requirements. The scope of data transfer is limited to a minimum.

Advertising

Use of your email address for sending newsletters

We use your email address exclusively for our own advertising purposes to send you newsletters, provided you have expressly consented to this, irrespective of the contract processing. Processing is carried out on the basis of Art. 6 (1) lit. a GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

Use of the email address for sending direct advertising

We use your email address, which we have received in connection with the sale of goods or services, to send you electronic advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. The provision of your email address is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. Processing is based on Art. 6 (1) lit. f GDPR on the basis of our overriding legitimate interest in direct marketing. You can object to this use of your email address at any time by notifying us. The contact details for exercising your right to object can be found in the legal notice. You can also use the link provided for this purpose in the advertising email. No costs other than the transmission costs according to the basic rates will be incurred for this.

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may not be able to use all functions of this website to their full extent.

The following links provide information on how to manage (including deactivate) cookies in the most popular browsers:

Chrome: support.google.com/accounts/answer/61416

Internet Explorer: support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Safari: support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our website more user-friendly, effective, and secure. Cookies also enable our systems to recognize your browser even after you have changed pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after changing pages.

The use of cookies or comparable technologies is based on Section 15 (3) sentence 1 TMG. The processing of your personal data is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer. You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.

Use of Consentmanager

We use the consent management tool Consentmanager from Jaohawi AB (Håltegelvägen 1b, 72348 Västerås, Sweden; “Consentmanager”) on our website.

This tool allows you to give your consent to data processing via the website, in particular the setting of cookies, and to exercise your right to revoke consent already given.

The purpose of data processing is to obtain and document the necessary consent to data processing and thus comply with legal obligations.

Cookies may be used for this purpose. The following information, among other things, may be collected and transmitted to Consentmanager: date and time of the page view, information about the browser and device you are using, anonymized IP address, opt-in and opt-out data. This data will not be passed on to other third parties. Data processing is carried out to fulfill a legal obligation based on Art. 6 (1) lit. c GDPR. For more information on data protection at Consentmanager, please visit: www.consentmanager.net/privacy.php

Analysis

Use of Google Analytics

We use the web analytics service Google Analytics from Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) on our website. If you are a resident of the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the Google affiliate responsible for processing your data and complying with applicable data protection laws.

Data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The following information, among other things, may be collected: IP address, date and time of the page view, click path, information about the browser and device you are using, pages visited, referrer URL (website from which you accessed our website), location data, purchasing activities. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data.

Google Analytics uses technologies such as cookies, web storage in the browser, and tracking pixels, which enable an analysis of your use of the website. The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. There is no adequacy decision by the EU Commission for the USA. Data transfer is based, among other things, on standard contractual clauses as appropriate safeguards for the protection of personal data, which can be viewed at: policies.google.com/privacy/frameworks. Both Google and US government authorities have access to your data. Your data may be linked by Google to other data, such as your search history, your personal accounts, your usage data from other devices, and any other data that Google has about you.

IP anonymization is activated on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The use of cookies or comparable technologies is based on Section 15 (3) sentence 1 TMG. The processing of your personal data is based on Art. 6 (1) lit. f GDPR from our overriding legitimate interest in the needs-based and targeted design of the website. You have the right to object to this processing of personal data concerning you at any time for reasons arising from your particular situation.

You can prevent Google from collecting the data generated by Google Analytics and related to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout

To prevent Google Analytics from collecting and storing data across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must perform the opt-out on all systems and devices you use for this to be fully effective. If you delete the opt-out cookie, requests will be sent to Google again. Click here to set the opt-out cookie: Disable Google Analytics.

For more information on terms of use and data protection, please visit www.google.com/analytics/terms/de.html, www.google.de/intl/de/policies/, and policies.google.com/technologies/cookies.
 

Plug-ins and other stuff

Using Google Maps

We use the Google Maps map embedding feature from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”) on our website.

If you are a resident of the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the Google affiliate responsible for processing your data and complying with applicable data protection laws.

This feature enables the visual representation of geographic information and interactive maps. When you visit pages that contain Google Maps, Google also collects, processes, and uses data from visitors to the websites.

Your data may also be transferred to the USA. There is no adequacy decision by the EU Commission for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: policies.google.com/privacy/frameworks.

The use of cookies or comparable technologies is based on your consent in accordance with Section 15 (3) sentence 1 TMG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) (a) GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until revocation.

For more information on the collection and use of data by Google, please refer to Google's privacy policy at www.google.com/privacypolicy.html. There you also have the option of changing your settings in the privacy center so that you can manage and protect your data processed by Google.
 

Rights of data subjects and storage period

Duration of storage

After complete contract processing, the data will initially be stored for the duration of the warranty period, then in accordance with statutory retention periods, in particular those under tax and commercial law, and then deleted after expiry of the period, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: right to information, right to rectification, right to erasure, right to restriction of processing, right to data portability. 
In addition, pursuant to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR and to processing for the purposes of direct marketing.

Right to lodge a complaint with the supervisory authority

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

Right to object

If the processing of personal data listed here is based on our legitimate interest pursuant to Art. 6 (1) lit. f GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.

Once you have objected, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. Once you have objected, we will stop processing the data concerned for direct marketing purposes.

Last update: October 31, 2024